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Fast Facts
Did you know that NetWork Center has a 17 year history of profitability?
Contact us today to
find out more about our great service and technical expertise! |
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Services
: Help Desk Phone Support
The ComputerLand help desk provides a single point
of contact and unlimited resources available to ensure rapid closure
of client technology problems, and guaranteed 15 minute response times.
All service call history, open issues, and scheduled service information
is available through a secure on-line web interface. Desktop and system
support can become a large burden on a company's resources. Remaining
current with technology advancements and honing troubleshooting skills
takes time and perseverance. Our specialized staff has a broad knowledge
base complemented with three tiers of escalation. The help desk is
available 8am - 6pm, Monday through Friday, with 24/7 emergency support.
Software
Specialization
Windows
95 - XP
Windows Server Platforms
Microsoft Office 97 - 2003
Novell, Citrix, Cisco
Terminal Server
Veritas Backup Exec
Microsoft SQL
Crystal Reports
Exchange, Outlook |
Antivirus
Check Point
Netscreen
Arta Lending
Vision, Solomon
Goldmine
Applied Systems
Linux Redhat
PC Anywhere |
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Qualifications
Microsoft Certified Systems Engineers (MCSE)
Microsoft
Certified Professionals (MCP)
Master
Certified Novell Engineers (MCNE)
Certified
Novell Administrators (CNA)
Certified
Citrix MetaFrame Technicians
Check
Point Certified Security Engineer (CCSE)
A+
Certifications
Cisco
Certified Network Associate (CCNA)
Cisco
Certified Design Associate (CCDA)
Unix,
AS400, Unisys, Linux, Apple, Oracle
TCP/IP,
SNA Gateway, btrieve, Groupwise, Bay, Cisco, ACC, Netgear, Linksys |
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